Small group onsite tutoring sessions are facilitated by WiSHES staff at our Trotwood, Ohio location.
There may be instances when the students needs are greater than can be met in a small group setting. If this is determined to be the case Ms. Osley will confer with the students parent and/or guardian to determine the best course of action.
Payment Policies, Procedures, and Fees
- Payment and Refund Policy
All fees are due at the end of the session. Fees may be paid in advance, however, no refunds will be given after payment is made. If services are cancelled with more than 24 hours notice credit balances may be redeemed at a later date.
- Late Cancellation Fee
A fee of $40.00 will be assessed for all appointments canceled with less than 24 hours’ notice. This fee will be applied to the next scheduled tutoring session.
- No Call – No Show Fee
No Call – No Show Fee: A fee of $45.00 will be assessed for all appointments not attended at the scheduled time with no notification of cancellation. This fee will be applied to the next scheduled tutoring session.
- Fee for Unpaid Balances
After a fair and equitable time is provided to pay outstanding balances. All unpaid fees will be referred to a debt collection company. Upon referral, all collection fees will the responsibility of the debtor.
Please contact us at firstname.lastname@example.org if clarification of our payment policies, procedures, and fees is needed.
Cash and the following electronic payment methods are accepted on the website and at our facility in Trotwood, Ohio: